Get in Touch

Whether you have questions about our products, ingredients, orders, or wholesale inquiries, our team is here to help.

Phone
+254 XXX XXX XXX
Email
info@aurabotanica.com
Location
Nairobi, Kenya

Contact Us
Frequently Asked Questions

Simply browse our shop, add your favourite products to the cart, and proceed to checkout. You can pay securely via M-Pesa, credit/debit card, or bank transfer. Once your order is confirmed, you'll receive an email or SMS with your order details and estimated delivery time.

Yes. We source only certified organic and naturally derived ingredients, predominantly from Kenya and across Africa. Our finished products and raw ingredients are free from harsh chemicals, parabens, synthetic fragrances, and artificial preservatives. Each product listing includes a full ingredient list so you know exactly what you're putting on your skin.

Natural skincare works with your body's own rhythm. Most customers begin to notice improvements in skin texture and hydration within 2–4 weeks of consistent use. For deeper concerns like hyperpigmentation or hair regrowth, allow 6–8 weeks. Consistency is key — natural ingredients are gentle but highly effective over time.

Absolutely. Our Ingredients section features premium raw botanicals including shea butter, castor oil, moringa powder, aloe vera gel, burdock root, turmeric powder, and more. These are ideal for DIY skincare and haircare formulations. All raw ingredients are lab-tested, unrefined where applicable, and available in various quantities.

Organic Aloe Vera Skin Care

Soothe, hydrate, and refresh your skin with the natural healing power of aloe vera.

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Natural Skincare Products Natural Skincare